About Us

Goff & Dittman Florists

Who We Are

Goff & Dittman Florists & Gift Shop is located in Edwardsville, IL. Our philosophy is simply to provide the freshest, most unique gifts available with an emphasis on customer service & satisfaction. We are the oldest locally owned florist in the area specializing in satisfied customers since 1948. We carry a wide variety of fresh flowers, plants, memorial tributes, customized gifts & home decor.

We offer continuous delivery service to Edwardsville; and surrounding communities. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect. If you do not find the exact floral arrangement that you are looking for, we encourage you to call us for that unique arrangement created especially for you, your loved one, friend or business acquaintance. We are just a call or click away. Let Goff & Dittman Florists in Edwardsville be your choice for beautiful, hand crafted floral arrangements & gifts.

Our shop serves the following areas in Illinois:  Bethalto, Collinsville, East Alton, Edwardsville, Glen Carbon, Granite City, Hamel, Madison, Maryville, Roxana, South Roxana, Troy, Wood River, Worden, St. Jacob, Highland, Marine, Alton, Alhambra, Dorsey. We also deliver to the following facilities Anderson Hospital, Stearns Nursing & Rehab, Granite City Nursing & Rehab, Eden Village Care Center, Eden Village Retirement Center, Elmwood Nursing & Rehab Fountains, Irwin Chapel, Irwin Chapel of Glen Carbon, Maryville Manor, Meridian Village, Wojstrom Funeral Home, Weber & Rodney Funeral Home, Barry Wilson, Funeral Home, Sunset Hill Funeral Home and Cemetary, Thomas Saksa Funeral Home, Saksa Mateer Funeral Home, Elias, Kallal & Schaaf - Bethalto, Mark's Mortuary, Paynic Home for Funerals, Pitchford Funeral Home.  We are closed on Sundays. We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it. 

Rachel Clothier, CFD, ICPF

Rachel Clothier has always had an eye for design and unique creations. A graduate of Southern Illinois University Edwardsville with a Bachelor's in Business Administration and MBA, she is the owner of Goff & Dittman Florists. Rachel is a Certified Floral Designer (CFD) and an Illinois Certified Professional Florist (ICPF). Trained by the son of the original family owner, Rachel has a strong foundation in quality floral arrangements.

Rachel delights in creating personal and unique designs, incorporating nature, architecture, art and today's trends into her designs. She has extensive and broad-based experience in the special events industry, blending strengths in interior design, technique and floral shop management to present the full spectrum of floral design.


Goff & Dittman Florists is considered the floral provider of choice in the Local Edwardsville, IL Florist area. Our service is unsurpassed, our commitment unparalleled and our high-end floral designs are a testament to this. As the primo Edwardsville, IL florist, we strive to exceed each and every customer's expectation. The Goff & Dittman Florists promise to our customers means quality, care and patience with every flower order and delivery. We guarantee your 100% satisfaction with our bouquets, add-ons and services as we turn your appreciation, sympathy, love and remembrance into something tangible, expressive and real. Our bouquets are designed to your exacting needs and we take care to deliver on your expectation. Here’s why we’re the Edwardsville, IL florist of choice:

  • Goff & Dittman Florists guarantees your 100% satisfaction
  • Easy online orders or call 618-307-9056 to speak with us.
  • Same day flower delivery to all local orders placed before noon.
  • We deliver flowers daily throughout Edwardsville, IL 
  • We import the most sought-after flowers and buy specialty products locally.
  • We offer a wide range of roses, plants, dish gardens, customized gifts, wind chimes, sympathy stones, angels, cemetery florals and exotic flowers

Hours of Operation

  • Monday : 09:00 AM - 04:00 PM
  • Tuesday : 09:00 AM - 04:00 PM
  • Wednesday : 09:00 AM - 04:00 PM
  • Thursday : 09:00 AM - 04:00 PM
  • Friday : 09:00 AM - 04:00 PM
  • Saturday : 09:00 AM - 02:00 PM
  • Sunday : Closed

Holiday Hours

We maintain extended hours during Valentine's Day Week, and Mother's Day Week. We are closed during the following holidays: New Year's Day, President's Day, Memorial Day, Independence Day (July 4), Labor Day, Veteran's Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day, and Day after Christmas.  During the busy floral weeks of Christmas, Valentine's Day  and Mother's Day, we advise customers to place orders early to receive the best possible selection and service. We do our best to accommodate same day delivery requests during these busy times, however, we cannot guarantee every last minute order due to sheer volumes. We strongly recommend that customers place orders at least three days prior to each major holiday.

Contact Information

We accept orders 24/7 online and during business hours by phone or in store. You can place your order through our website or call us on 618-307-9056 or email us at info@goffdittmanflorist.com.

Our store location is:

1411 Troy Rd Suite A,
Edwardsville, IL 62025


Delivery Policy

Our standard delivery fees apply and are based on mileage. Please note that you may add on a guaranteed delivery time window of 2 hours after adding an item to your cart. Also, for specific time requests, we will do our best to accommodate, but we are normally able to deliver within a four hour window. We do guarantee timed deliveries for Funeral Services and will deliver according to service visitation schedule.  If a redelivery is necessary, we will charge a duplicate delivery fee to the original order. 

Refund / Cancellation Policy

To provide you with the best possible service, you can cancel your order at any time prior to design or delivery. However, if your order is already designed, en route or delivered, we will be unable to cancel the order. You can call us at 618-307-9056 - Edwardsville anytime to cancel an order. We will try our best to accommodate your request as long as your request meets our cancellation policy.

RETURNS

Flowers & Perishable Products

All cut flower and plant sales are final. We offer store credit and exchanges only. No refunds will be available. If for any reason you are not satisfied, please call us immediately at 618-307-9056 so we can work with you to find an acceptable resolution. Acceptance of our products at the time of sale or delivery is considered proof of good health and survivability. Because flowers and live plants are subject to variable conditions, we’re not able to offer a guarantee or refund. We offer a 7 day exchange period on all plants considered to have a defect. Defects include fungi, parasites, etc. Customers are required to bring in the plant to the store within a 7 day period for evaluation to determine the cause of the problem. Issues with the plants related to watering, temperature and lighting are not considered defects and are the responsibility of the new owner upon receipt of the plant/arrangement. Plants must be returned in the original pot or container it was purchased in. In addition, the plant must have never been planted. We are happy to share our expertise with you to maximize your success with our plants and arrangements. At the time of purchase, please see one of our specialists or refer to the enclosed care card guidelines for more information on how to care for your item.  Please call us at 618-307-9056 with any questions.


Local Delivery Areas

Our Cities

Bethalto, Collinsville, East Alton, Edwardsville, Glen Carbon, Granite City, Hamel, Madison, Maryville, Roxana, South Roxana, Troy, Wood River, Worden, Alton

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal or higher value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type but may substitute with another color.

Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our user's demographics and interests so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer so that you don't have to reenter the information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secure.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications.

We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control..

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

 


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